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Helping individuals, teams and organizations to:


    - Tackle complex fuzzy monster challenges

    - Frame with an open-aperture approach what
      the challenges actually are

    - integrate data & info into the innovation process

    - Envision the future of your company and industry

    - Align diverse disciplines and stakeholders

    - Codesign engaging change initiatives






Helping individuals, teams and organizations to:


    - Get ready for the future

    - Align skill-building with future of work visions

    - Become human-centered & future ready

    - Master complexity navigation skills 

    - Custom-create innovation learning programs

    - Scale complexity navigation capacity

    - Create inclusive innovation strategy and culture





Recognizing that making sense of complexity was becoming essential to all forms of effective leadership we launched our Complexity Navigation Program in 2008. Since that time we have learned a lot by working along-side organizational leaders in their capacity-building initiatives.


Facing a constantly changing constellation of challenges and opportunities every quarter, every week, every day, many leaders do their best to navigate complexity without any specific tools, methods or skills. 


Seeing that much of what was available in the marketplace amounted to guesswork around what was complicated and what was complex we saw and responded with what we believe to be a more robust and adaptable toolbox with an interconnected skill-building program.


In essence what we are doing is combining robust SenseMaking with adaptable ChangeMaking. We focus in particular on the difficult task of framing challenges in contexts where there is uncertainty what the challenges actually are.

A fundamental building block to creating culture shifts in organizations is going beyond mind shift activities and bringing some robust skill shift, that gives colleagues a way to create the change. Rather than teaching by giving lectures on complexity we teach teams experientially how to master an adaptable set of tools useful in the context that many organizational leaders face today.

The Complexity Navigation Program is designed as a modular, adaptable skill-building program geared towards organizational leaders in all industries. A starting point can be a one day introductory workshop. The full program lasts 3 weeks and is comprised of 3 interconnected tool-sets/modules that can also be taken individually in shorter workshops. 


Outcomes of the introductory workshop include:

  • New skill of moving from single engine of efficiency to dual engine of adaptability.

  • New skill of framing challenges without assumptions baked in.

  • New skill of creating empathetic understanding of customers.

  • New skill of leading from meta understanding of process navigation.


This program is designed to broadly ignite - or reignite - your organization's targeted journey to its 21st-century workforce. 



Tell us where you think your organization is on the innovation maturity timeline and we will meet you there.



Companies looking for advanced systemic level skills that integrate all the pieces into a sustainable innovation capacity system. Skills and methods suitable to all types of highly complex fuzzy challenges and arenas where the challenges require assumption-free framing. Operating orientation is multidisciplinary teams. Includes ongoing systemic capacity building consulting.



Companies past basic skill-building looking for more advanced adaptive changemaking skills and methods. Skills and methods suitable to all types of complex fuzzy challenges and arenas where the challenges require assumption-free framing.

Operating orientation is multidisciplinary teams.



Companies struggling with lack of basic innovation mindsets, behaviors, skills and methods. Skills and methods suitable to all types of complex fuzzy organizational challenges. Operating orientation is multidisciplinary teams.






visual sensemaker, author, facilitator, instructor, cofounder

Elizabeth Pastor is an internationally recognized expert in the hybrid combination of Visual SenseMaking and Strategic CoCreation. Her passion is helping people think clearly and make sense of complex situations in new and inclusive ways. Elizabeth holds a Masters Degree in Communication & New Media Design from Art Center College of Design in California. Prior to cofounding Humantific, Elizabeth cofounded Scient’s Innovation Acceleration Lab.

Elizabeth is from Madrid and lives in NYC.

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director, operations

Scott McDonald is Operations Director at Humantific. Recently joining the team, Scott has spent nearly two decades leading digital transformation consulting practices and helping clients to operationalize digital transformation. He was a co-founder of digital agency Modus and led the firm for 15 years as it evolved from an early pioneer in experience design to an innovation consultancy with global reach. He lives in Westchester County, New York with his wife and son.

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Senior Associate, Author, Research Director, Systemic Design Advisor

Peter Jones PhD is an internationally recognized expert in Systemic Design and author of Design for Care, Innovating Healthcare Experience. He has decades of experience helping organizational and societal leaders tackle highly complex challenges. Peter also teaches in the Strategic Foresight and Innovation graduate program at OCAD University, where he is Associate Professor. He is a founder of the Systemic Design Association and CoChair of the upcoming RSD 9 Symposia. 

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Innovation Coach, Innovation Strategist

Elena Pastor is an Innovation Coach in Humantific Madrid working on learning program and skill-building related projects. She has years of consulting experience in the Spanish marketplace with a particular interest in innovation capacity building in engineering oriented organizations. She holds a Master of Business Innovation from the University of Deusto as well as a Bachelor of Science in Civil Engineering from the University of Massachusetts and a Master of Science Degree from Princeton University. She has extensive knowledge of the need for changemaking in the construction and engineering sectors. Elena coaches in Humantific’s Complexity Navigation Program.


visual sensemaker, author, advisor, speaker, cofounder

GK VanPatter is an internationally recognized innovation capacity building advisor and design thinking visionary. His passion is helping to build next generation innovation leadership skills and inclusive innovation cultures. He holds a Masters Degree in design from Pratt Institute in New York. Prior to cofounding Humantific, GK was VP of Innovation at Scient, a Scient Fellow and CoFounder of Scient’s Innovation Acceleration Lab. He lives in NYC.

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partner, strategic co-creation

Janet Getto is Partner & Master Strategic Co-Creation Advisor. Her specialty is Innovation Acceleration Leadership, Complex Problem Solving and Strategic Co-Creation Facilitation. Janet holds a Master of Science Degree in Industrial Relations and has over 20 years of experience helping organizational leaders tackle complex challenges and find emerging opportunities for growth. Many clients know Janet as a masterful co-creation teacher, executive coach and leadership advisor in addition to being a supersonic facilitator.

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senior associate, innovation strategist

Jeanine Guido is a seasoned combinator of design thinking & business thinking with 15+ years of practice experience. Formerly a Design Executive at IBM and Capgemini Invent she holds a BA in Economics from Boston College and a Masters Degree in Design from Boston University. She loves working with organizational leaders to integrate a human-centered focus into business practices and organizational structures, resulting new opportunities and new sources of revenue. 

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Transdisciplinary Designer, Strategic SenseMaker

Tina Qi joined the Humantific team recently working on a wide range of sensemaking and changemaking projects. A freshly minted Transdisciplinary Designer her passions include methodologies research, sensemaking and unleashing the creativity of communities through participatory design methods. She holds an undergraduate degree in Industrial Design from Beijing Institute of Technology and an MFA in Transdisciplinary Design from Parsons School of Design in New York. Her graduate student work was awarded the Core77 Design Award presented at the 16th Participatory Design Conference.

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“Humantific has great integrity and commitment to doing only the best work.”

Leslie Fleuranges, Director, New Products, Hill's Pet Nutrition



We are delighted to announce the publication of our new book:



Part expose, part history lesson and part provocation, ReThinking Design Thinking extends Humantific’s significant body of sensemaking work addressing innovation, design and changemaking. Connecting the dots between theory and practice, philosophy and methodology, this book shares our perspective on how Humantific makes sense of the already-arriving future of design / design thinking. 


With vast confusion around the subject of design thinking in the marketplace, this book jumps in with a combination of thought-provoking conversational text and explanation diagrams. Stepping outside the pervasive industry marketing narrative, ReThinking Design Thinking points out the need for a new form of readiness to better take on the scale and complexity of organizational and societal challenges now emerging. This book clearly makes the case for more robust and adaptive methods beyond the assumptions of product, service and experience creation. 


The good news is that this book also points out that a next generation, emerging practice community is already hard at work reinventing design thinking / doing for complex situations. If you are ready for acknowledging significant change challenges facing design / design thinking as methodology and interested in more clearly defined paths forward, ReThinking Design Thinking is for you.



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Innovation Methods Mapping: De-mystifying 80+ Years of Innovation Process Design is focused on making sense of innovation process design, a complex chaotic subject. With an avalanche of innovation methods now in circulation within the marketplace, sorting out and making sense of the mess can be daunting, time consuming task. 


Spanning an 80+ year time period and numerous communities of practice this book offers a new and reusable analysis framework to do just that. Anyone interested in better understanding the evolutionary history of innovation process design in order to better grasp the future forward opportunities and challenges related to methodology redesign would find this book very useful. It can save you years of methods related R&D work.

Coming Soon!



In this book we are sharing how Humantific helps organizational leaders not only create an adaptable innovation strategy for the post-covid era but to actually build sustainable adaptive capacity as a deliberate skill-set. Savvy organizational leaders have already figured out that tinkering with business model canvases and "mindsets" is nowhere near enough to remain competitive today. Previously only available to our workshop participants, this book expands upon and shares what we have learned in over a decade of helping organizations build cross-disciplinary innovation skills. Whether you choose to use the term ambidexterity or adaptability if you are interested in moving beyond strategy canvas abstractions and forward into the future of adaptable work skills in the real world this book is for you.

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