Tag: Social Intelligence


Future Work Skills 2020: SenseMaking

We see the rise of SenseMaking continuing with recognition now widespread as is evidenced by this Future Work Skills 2020 Report based on insights by Institute for the Future in California.

“As smart machines take over routine manufacturing and service jobs, there will be an increasing demand for the kinds of skills that remain difficult for machines to perform. We call these higher-level thinking skills that cannot yet be codified sense-making. These skills help us create unique insights that are critical to decision making.”

“….although data-mining and analytics tools can be effective at finding these kinds of connections, they cannot effectively contextualize these findings. It takes a human to assemble data and correlations and turn them into rich stories that garner attention. Humans also integrate values, morals, ethics, and other preferences in decision making.” 

One difference between this perspective by Future Institute and that of Humantific is that we utilize Visual SenseMaking not only to inform convergent “decision making” thinking but also to inform divergent idea-making thinking. We already know that both are required for effective change making in the context of organizations and societies.

See our previuosuly published SenseMaking is Rising.

For the full picture see our previously published NextDesign Geographies.

Although we have no connection to the creators of the “Future Work Skills 2020 Report” we could not help but notice that the 10 drivers highlighted in this report all connect to what Humantific is already doing in the present…:-)

1. Transdisciplinarity: literacy in and ability to understand concepts across multiple disciplines.

2. Virtual collaboration: ability to work productively, drive engagement, and demonstrate presence as a member of a virtual team.

3. SenseMaking: ability to determine the deeper meaning or significance of what is being expressed.

4. Social intelligence: ability to connect to others in a deep and direct way, to sense and stimulate reactions and desired interactions.

5. Cross-cultural competency: ability to operate in different cultural settings.

6. Cognitive load management: ability to discriminate and filter information for importance, and to understand how to maximize cognitive functioning using a variety of tools and techniques.

7. Novel and adaptive thinking: proficiency at thinking and coming up with solutions and responses beyond that which is rote or rule-based.

8. Computational thinking: ability to translate vast amounts of data into abstract concepts and to understand data-based reasoning.

9. New media literacy: ability to critically assess and develop content that uses new media forms, and to leverage these media for persuasive communication.

10. Design mindset: ability to represent and develop tasks and work processes for desired outcomes