Tag: SenseMaking

31
Jan

Transformations is Published

Screen Shot 2017-01-31 at 12.18.37 PM copy

More on Transformation By Design

Congrats to Emma Jefferies, Joyce Tee and Kamil Michlewski on the publication of their new book Transformations / 7 Roles to Drive Change by Design. We are delighted to be included in this new book examining how design/design thinking is changing.

“Tracking how design has changed in previous book Design Transitions has inevitably led the authors to explore how organisations are changing using design. Design is now the key driver of innovation and change within organisations across the globe. It is therefore important to learn how, when and why to use design to drive change in your organisation.

Transformations documents how design is being used to support change across different organisations, countries and sectors, sharing the stories of experts in their fields at varying stages of their transformative journeys.”

“7 Experts interviewed” include insights from GK VanPatter / Peter Coughlan / Mark Vernooj / Mariana Amatullo / Brenton Caffin / Christian Bason / Beatriz Lara Bartolomé.

Transformations / 7 Roles to Drive Change by Design.

27
Jan

Ambidexterity Skill-Building

IMG_5297 (1)

Humantific CoFounder GK VanPatter writes about the state of “Firm of The Future” Skill-Building. Ambidexterity often appears in numerous depictions of the arriving future originating in the managagement consulting community. What is missing from that picture?

“Hello Humantific readers. In this post we return to the subject of ambidexterity in organizations. The recent report entitled “The Firm of the Future” from Bain & Company is one of the latest management advisory publications pointing out the importance of and shift towards operationalizing ambidexterity in future focused organizations.

“We’re beginning to see what the next generation of successful companies will look like….The firm of the future will manage two types of businesses—“Engine 1” of its core and “Engine 2” of its more innovative businesses.” Bain & Company 2017.

Accenture, Deloitte, Bain & Company, Detecon and others have all recently been offering up similar observations and advice to organizational leaders. Others such as Charles O’Reilly & Michael Tushman of Harvard Business School writing in Harvard Business Review have previously written on the subject reflecting their own research. It is a capacity referred to under different names that include Ambidexterity, Dual Engines, Exploiting/Exploring, Double Excellence, Dual Innovation, Integrative Innovation, etc. With numerous different takes on the subject now tabled, some more practical then others, what they are all talking about is the notion of future oriented firms enabling two engines or streams of innovation, each with different characteristics.”

Read the entire post on LinkedIn here.

AAEAAQAAAAAAAAlxAAAAJGJlYzk5YjFhLTMxZGMtNGRhYS1hZjVlLTI0OGYxYjQ4MzBhMw

 

 

 

 

 

 

 

 

22
Nov

Making Sense of Service Design

img_5297-1-300x300

Service Design Thinking: Confusion or Clarity?

Humantific CoFounder GK VanPatter has published another post in his popular ongoing “Making Sense Series.”

“Clarity or lack there-of is something that is often difficult to talk about in the design / design thinking community. Not everyone in the community of design communities is up for clarity. Lack of clarity often leads to a confused public. At the moment, mountains of confusion around the subject of design and design thinking exist publicly.”

“Contributing to the confusion we recently noted the UK Government’s launch of its “Design Principles”.

It is really none of our business but from a methods perspective, there seems to be some confused logic there.

Some enlightened person in the UK might ask:

Are these meant to be Digital Service Design Principles, Service Design Principles or Design Principles?

How did you get from “Design Principles” to “Don’t make assumptions” and “make things open” to “Service design starts with identifying user needs.”

Who said anything about presuming, predetermining that the challenges are service related?

This is an assumption often seen in service design logic.”

linkedincover_servicedesign

Read the full post on LinkedIn here:

 

Related:

Making Sense of Design Thinking & Agile Method

Making Sense of “Why Design Thinking Will Fail.”

Building Strategic Innovation Lab Capabilities

Enabling Organizational Ambidexterity

03
Aug

Making Sense of Design Thinking

IMG_5297 (1)

Making Sense of Design Thinking & “Agile” Method

Humantific CoFounder GK VanPatter just published another post in his popular ongoing “Making Sense Series.”

“Many organizational leaders have become a tad confused as various parties pitch methods in a competitive marketplace that now includes the graduate business schools and graduate design schools seeking to reposition themselves as innovation advisory consultancies..:-)”

“In this brief post, with an objective towards advocating clarity, we share how, from a practice based methods perspective, Humantific differentiates between Design Thinking methods, Product/Service/Experience Design Thinking methods and Agile methods. While they all add value, they each add different forms of value applicable to different contexts.

AAEAAQAAAAAAAAfRAAAAJDg2ZGMzNjRjLTg2ZjUtNGIwNi04Mjg5LTBiNWJlZjZjZGU4OA-1

Read the post on LinkedIn here:

Related:

Making Sense of “Why Design Thinking Will Fail.”

Building Strategic Innovation Lab Capabilities

Enabling Organizational Ambidexterity

11
Nov

Making Sense of Strategic Design 2015

Talking up SenseMaking

[Part 2 of 3]

Ana Barroso in Conversation with GK VanPatter

Ana Barroso: Welcome back to Part 2 of this conversation GK. Here in Latin America we are seeing rising interest in the subject of sensemaking, maybe because we have a lot of complicated things going on here!

One of the layers of findings you apply to the NextD Geographies framework has to do with the toolboxes that are increasingly more complex and cross disciplinary in Design 3 and 4. What skills does it take to conduct a visual sensemaking process? Do you believe a non-designer, without formal academic training, can make a good 3.0 or 4.0 design thinker or sensemaker? Can you describe the process of capacity building Humantific does in its innovation capacity programs?

Continue Reading..

11
Nov

Elizabeth Pastor at e-xperience 2015

COLOMBIA CONF 2015 NOV_Page_1

 

Humantific CoFounder Elizabeth Pastor will be giving a talk on SenseMaking for ChangeMaking on November 12th & 13th at e-xperience 2015 conference in Manizales, Colombia.

E-xperience 2015 is an international event held by the Ministry of Information and Communication Technologies of the Republic of Colombia (ICT Ministry), which connects and recognizes the main actors and initiatives that inspire and set trends for innovation in Digital Government.”

Continue Reading..

27
Oct

DATA2GO.NYC | Visualization Challenge


BlogPostImage_03b

There is a new way to measure what matters in New York City! Measure of America and Humantific are delighted to announce the DATA2GO.NYC | Visualization Challenge.

In this challenge we invite specialists in the exploding information design and data visualization fields to use the unique dataset made available through the just launched DATA2GO.NYC website. The goal is to create informative and beautiful visualizations that help to illuminate strengths or challenges in New York City neighborhoods and how they shape the lives, choices, and opportunities of the people who live there.

Continue Reading..

05
Jun

Portrait of Sonoma County Launches

We are delighted to announce the launch of A Portrait of Sonoma County.

A Portrait of Sonoma County is part of the Measure of America social sensemaking book series created by Sarah Burd-Sharps and Kristen Lewis of the The Measure of America team in collaboration with Humantific. The Measure of America is an initiative of the Social Science Research Council. For more information visit measureofamerica.org

Key Findings:

An entire decade separates the life expectancies in the top and bottom census tracts.

Those who are born in Kenwood/Glen Ellen can expect to live 75.2 years, while those in Central Bennett Valley average 85.7 years.

Analysis of Sonoma County’s ninety-nine tracts shows a clear positive correlation between life expectancy and education: people in neighborhoods with higher educational attainment and enrollment have longer lives.

Variation in educational outcomes by census tract in Sonoma County is significant and meaningful. The range in the percentage of adult residents with less than a high school diploma is huge, going from a low of 0.4 percent in North Oakmont/Hood Mountain to a high of 46.1 percent in Roseland Creek. The range in school enrollment is likewise vast, from 53.8 percent in Forestville to 100 percent in Central East Windsor.

Men in Sonoma County earn about $8,500 more than women. This wage gap is similar to the gap between men and women at the state level, although it is around $1,000 smaller than at the national level.

Buzz:

The Press Democrat

Sonoma County Gazette

California United Ways

Healthy Sonoma

25
May

Reflections at 10,000 Feet

The Real Life Bird’s Eye View (or Why I Love to Look from Above).

Flying over Manhattan. May 2013.

These days I get on a plane often. And with repetition and familiarity comes lack of attention to things around you. Yet every time I get a window seat, I hang out the small window like a child, at least as much as you can on a plane. The clouds are something you never get tired of staring at… so fluffy and airy… you just want to reach out and touch them.

Oh, and the view, that bird’s eye view of our world. Not sure why I am so fascinated by looking down… even when there is little to see or when the scenery is quite similar. I guess it makes everything come into place for me in a visual way… everything makes sense.

We live our lives at that 10 feet level (well for me it’s more like 5 feet!). That’s our vantage point, and how we make sense of things. And yet, when we come up to those 10,000 feet, we abstract ourselves from that 10 feet reality and look at life in action from a different perspective. It’s not better or worse, it’s just different. It allows us to understand it in another way, and have a more complete picture. So that we understand why we are doing what we are doing everyday at that 10 foot level. In other words, it helps us reflect and align ourselves to where we want to go.

I probably enjoy this so much because this is what I do in life. What we do at Humantific. We help our clients and partners look at their opportunities and their challenges in different ways, from alternate perspectives… to think them through. They are typically very close to the 10 foot level, and have a hard time abstracting themselves to that 10,000 feet level. Because when you are in it, it’s hard to see beyond it.

Oh, how I love that bird’s eye view! You get to ask all the basic questions, or as I often like to call them, the dumb questions. And then create that picture of it all… To paint that view from above, to put the houses in the right place, and the mountains, the trees, the rivers and everything else… and then connect it to the 10 foot level view. It’s so much fun. It’s so valuable.

Need a bird’s eye view? We’d love to help!

18
Oct

McKinsey: Calling all SenseMakers!

We enjoyed reading the impressive McKinsey Global Institute Report entitled: Big Data: The next frontier for innovation, competition, and productivity.” We would highly recommend this 245 page report to anyone interested in the interconnections between so-called Big Data and Innovation.

Heavily weighted towards the technology aspects of the Big Data wave we were delighted to see growing awareness expressed regarding the human-centered aspects of the role of data and information in problem-solving and innovation.

For us these were the most important points in the 145 page document:

“Presenting information in such a way that people can consume it effectively is a key challenge that needs to be met if analyzing data is to lead to concrete action.”

“Human beings may have limits in their ability to consume and understand big data. The generation of big data may be growing exponentially and advancing technology may allow the global economy to store and process ever greater quantities of data, but there may be limits to our innate human ability—our sensory and cognitive faculties—to process this data torrent. It is said that the mind can handle about seven pieces of information in its short-term memory.”

“The topic of information overload has been widely studied by academics from neuroscientists to economists. Economist Herbert Simon once said, “A wealth of information creates a poverty of attention and a need to allocate that attention efficiently among the overabundance of information sources that might consume it.”

“Despite these apparent limits, there are ways to help organizations and individuals to process, visualize, and synthesize meaning from big data. For instance, more sophisticated visualization techniques and algorithms, including automated algorithms, can enable people to see patterns in large amounts of data and help them to unearth the most pertinent insights.”

“Advancing collaboration technology also allows a large number of individuals, each of whom may possess understanding of a special area of information, to come together in order to create a whole picture to tackle interdisciplinary problems.”

“If organizations and individuals deployed such techniques more widely, end-user demand for big data could strengthen significantly.”

 “Human beings have evolved to become highly effective at perceiving certain types of patterns with their senses but continue to face significant constraints in their ability to process other types of data such as large amounts of numerical or text data. For this reason, there is a currently a tremendous amount of research and innovation in the field of visualization, i.e., techniques and technologies used for creating images, diagrams, or animations to communicate, understand, and improve the results of big data analyses. We present some examples to provide a glimpse into this burgeoning and important field that supports big data.”

“We project a need for 1.5 million additional managers and analysts in the United States who can can ask the right questions and consume the results of the analysis of big data effectively.”

The visualization examples provided in this McKinsey report are somewhat primitive and there seemed to be little awareness regarding the information design community that has been focused on shaping data and information for human digestion long before the current Big Data wave arrived.

In addition there were no examples of humans interacting with visualized information that has been integrated directly into innovation process. This report did not really talk about how leading firms are already working at this intersection combining visual sensemaking with advanced problem solving. Humantific has been working this intersection since 2001! We have already learned alot about the human to information to innovation interface! In terms of capability we call this The New Adaptability….more soon!

Overall this is an excellent report worth reading. It can be downloaded for free.

Mc Kinsey Big Data: The next frontier for innovation, competition, and productivity.

Related:

Mc Kinsey: Trust Culture = Social = Gold

The Rise of Visual SenseMaking

Go Social or Go Home

Michelle Obama talks Data Analytics!

Humantific at Data Designed for Decisions Paris

Data Visualization 1890