Lecture at IESE Sold Out!



Humantific CoFounder, Elizabeth Pastor presented SenseMaking for ChangeMaking at IESE’s Graduate Business School in New York City last night.

Elizabeth explained how Humantific has, for more than ten years, been working closely with business leaders in many industries who are engaged in driving change in their organizations. Elizabeth talked about the rising interest in the subjects of SenseMaking and ChangeMaking and how Humantific started connecting them together years ago, developing new knowledge, tools and an interconnected training program.

Connecting SenseMaking and ChangeMaking Humantific helps organizational leaders tackle complex fuzzy challenges and embed the capability to do so into their organizations.

Today we recognize that SenseMaking has already become the 21st century FUEL for ChangeMaking.

Elizabeth will be speaking at IESE in Madrid soon, so our Spanish friends stayed tuned!

See related from IESE:
http://www.iese.edu/Aplicaciones/News/view.asp?id=3319&k=sensemaking_fuels_changemaking

See more of Humantific’s work:
Liquidnet Markets for Good: Strategic Planning
BBC Workshop ONE, TWO & THREE
Sermo: Making a Company Understandable

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Lost Stories Information Design History

In a competitive business marketplace, not everyone wants to acknowledge that each generation tends to learn from, build on or divert from the previous generations ideas and output. We see this phenomenon clearly evident in the various streams of Visual SenseMaking history.

Predating the important work of Isotype Institute are numerous landmarks in the history of Statistical Graphics which later evolved into Information Design, some aspects of which evolved into Information Architecture yesterday and Visual SenseMaking today (long story for another day). Some historical landmarks are well known to many, while others remain off most radar screens, especially to new generations. Particularly online, we notice a general lack of historical awareness and crediting in many current design and innovation related discussions.

At Humantific we have significant interest in the forgotten stories, lost stories and off the beaten path landmarks of sensemaking and changemaking history as they have the potential to inform present day understanding significantly. We try to gather such stories and make them part of the collection that we share here publically. One such landmark publication is Willard Cope Brinton’s 1917 book, Graphic Methods for Presenting Facts.

Willard C. Brinton (1880-1957) remains a relative unknown, one of several largely unsung historical visual thinking pioneers. No entry for Brinton appears on Wikipedia for example. Who he was, what he did and why it was important is one of many stories buried in the history of Information Design.

Published in black and white when Brinton was thirty-four years old, the 371 page, Graphic Methods for Presenting Facts is an impressive early survey of what would today be considered to be bare-bones statistical diagrams and graphic techniques that existed at that moment. Now scarce in original form, this early volume is recognized as the first American book focused on graphic techniques geared for a general audience.

What a rockin idea it must have been in 1917 to do a visual thinking techniques book! From the book’s introduction: “As far as the author is aware, there is no book published in any language covering the field which it has been attempted to cover here.”

In the book, Brinton refers to himself as a “Consulting Engineer” and member of the Society of Mechanical Engineers. He had an office here in New York City! He was Chairman of a committee on standards for graphic presentation formed in 1914 as well as a fellow of the American Statistical Association.  An engineering approach is clearly evident, as is the focus on building diagrams based on data, statistics and facts. Notably, Brinton’s orientation in the book is one of adviser and commentator on the assembled work of others, an orientation that can also be seen much later in the work of Edward Tufte.

Graphic Methods for Presenting Facts contains numerous gems including one particularly significant page in 20th century information design history. On page 39 (shown middle above) one can see an important design idea that Isotype is often given credit for originating. The evolutionary notion of repeating figure icons rather than increasing their size to depict size of a group became part of Isotype’s now well known visual language style. Rumor has it that Brinton’s book was in Otto Neurath’s 1920′s library. Ninety + years after it appeared in Brinton’s book this design idea, in refined form, is still very much in use today.

The truth is much of the early writing on the subject of Statistical Graphics tends to be tactical: Brinton writes in his comments on a particular diagram by others: “This is an admirable piece of presentation even though the lettering and drafting are not quite as good as they might have been if more care had been used…” This kind of tactical commentary on now out-of-date techniques makes up a large part of the book. Even today, many techniques in any technology get dated very quickly. It is often hard to know what has legs and what will be gone tomorrow.

At Humantific, we are generally less interested in rapidly dated tactics and more interested in broader considerations. What we do is look at historical Information Design materials through a time oriented viewing frame, a simple 3 part lens that we call SenseWHEN. Apart from technique considerations, we want to know WHEN was the focus of the picture being viewed. Was the goal to create a sensemaking picture of  Yesterday, Today or Tomorrow? We also want to know at what scale were the views taken? Is this a picture of a person, a product, an organization or a society?

Utilizing these simple viewing lenses we notice that much of Information Design history including that appearing in this early book has been focused on creating sensemaking pictures of Yesterday and Today. Most often these are pictures that can be constructed from data sets and facts. Much less frequently in that history do you see pictures of Tomorrow. This is an entire subject unto itself that we will be writing more about as it connects directly to what we do at Humantific: How can pictures of Tomorrow be cocreated in real time by humans from multiple disciplines? It remains a subject that is near and dear to us. It certainly does connect to the history of Information Design seen here, but is rather different in orientation.

If Brinton preceded Neurath’s Isotype, you might be wondering who preceded Brinton? In his later, much more graphic, 1939 self-published book, entitled Graphic Presentation, Brinton acknowledged that he did not know of the earlier groundbreaking work of William Playfair (1759-1823) when he was working in 1912 on Graphic Methods for Presenting Facts. Brinton dedicated his 1939 book to Playfair who is credited with creating some of the earliest examples of diagrams in his 1786, 1801, 1805, and 1822 books. William Playfair was also an Engineer making pictures of Yesterday and Today.

For those who might not know, yes, before Playfair there was Joseph Priestly, not an Engineer, who made timelines of Yesterday and Today. On and on it goes…:-)

Image Source: Graphic Methods for Presenting Facts, 1917, by Willard Cope Brinton. Diagrams by Willard Cope Brinton & Others. Humantific Collection, New York.

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Methods Mapping Coming Soon!

In concert with OPEN Innovation Consortium the Humantific InsightLab team has been working on a fascinating Methods Mapping Project in which 50 innovation process models have been analyzed using a new analysis framework developed by Humantific.

OPEN Innovation Consortium plans to publish the Methods Mapping Project as a virtual book soon.

Feel free to subscribe to Humantific Quarterly if you would like to be notified when the Methods Mapping book is published.

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Humantific in Finland

Humantific CoFounders Elizabeth Pastor and GK VanPatter will be back in sunny Helsinki Monday, Tuesday, February 6-7 giving a series of talks and workshop sessions for our friends at Aalto University School of Economics / Creative Industries Finland.

Space is limited. For more info send an email to : Mia Erlin: mia.erlin (at) aalto.fi

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VisBit 10: Democracy – Who is #1?

As the 2012 election season comes into full swing, it’s a good time to reflect on the state of democracy in America. How well do you think this country scored on the Democracy Index?
Answer: Not great.

The Democracy Index is an index compiled by the Economist Intelligence Unit that measures democracy in 167 countries around the world. It is based on indicators in the categories of electoral process and pluralism, civil liberties, functioning of government, political participation and political culture.

The highest score, 9.80 out of 10, went to Norway. Next was Iceland with 9.65, then Denmark with 9.52, Sweden with 9.50, and New Zealand was 5th on the list with a score of 9.26.

The United States was 17th on the list, with a score of 8.16.
We also checked out some other countries represented by the Humantific team:
Canada was 8th (score: 9.08), Spain was 25th (score: 8.02), and Italy was 31st (score: 7.74).

Who scored the worst? You guessed it: North Korea, with a score of 1.08.

See other VisBits Here:

VisBit 9: Mobile Phones per Capita
VisBit 8: Life Expectancy
VisBit 7: Education and Earnings

Source: Democracy Index 2011 Rankings

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A Portrait of Marin Launches!

The Measure of America and Humantific team are delighted to announce the publication of the next chapter in the Measure of America Series: A Portrait of Marin.

This Social SenseMaking project was initiated and funded by the forward thinking Marin Community Foundation, the primary center for philanthropy in Marin County, California, and one of the largest community foundations in the United States.

Following the recently published Measure of America report, A Portrait of California, this report is focused on Marin County, located across the Golden Gate Bridge from San Francisco. Marin is known for its affluence and natural beauty, yet careful analysis reveals that the quality of life among different groups varies considerably. While some Marinites are enjoying extraordinarily high levels of well-being, others are experiencing levels of health, education, and living standards that are ranked lower than the worst-scoring state in the United States. Rankings are provided for the major racial and ethnic groups, men and women, native- and foreign-born residents, and Marin’s fifty-one census tracts for which there are reliable U.S Census data.

One goal of The Measure of America social sensemaking series is to surface and inform deeper understanding of complex societal issues that need to be addressed and constructively changed. For those interested in the subject: Social SenseMaking for ChangeMaking is about clarity not simplicity.

Key Findings:

There is a 13-year gap in life expectancy separating residents of Ross, who live 88 years, and residents of Hamilton in southern Novato, who only live 75 years.

While fewer than 30 percent of American adults have completed at least a four-year college degree, in Marin, over half have.

In Marin, as across the nation, the schools whose students have greater needs tend to get fewer dollars.

Though Marin’s planners have targeted employment in areas such as biotechnology and software as a way to stimulate the recovery and the county’s long-term growth, the lion’s share of job growth that has occurred over the last two decades in Marin is overwhelmingly at the other end of the scale: low-wage service employment.

Press:

A Portrait of Marin, First County-Level American Human Development Report
in Measure of America Series, Reveals Striking Disparities in Well-Being

San Francisco Chronicle

New ‘Portrait of Marin’ Report Explores Marin’s Income Inequality Gap
by Rob Rodgers | Marin Independent Journal

Gap Between Marin High/Low (Earners) Explored
by Chris Roberts | NBC Bay Area

Report Analyses County’s Racial, Economic Disparity
by Jason Walsh | Pacific Sun

For more information on The Measure of America, and to download a copy of the report, visit measureofamerica.org.

For more on the rising awareness of “The Great Divide” as the “defining issue of our time” see Acknowledging The Great Divide.

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Making Sense of Industries

We love and respect the complex history of what has become the sensemaking profession today. Here are more example images from Humantific’s Isotype Institute Collection. These are from 1955.

The Vienna based Isotype Institute team active in the 1920s-1950s is widely recognized as an early pioneer in the commercial application of visual sensemaking. They applied their unique skill-set to the explanation of many business subjects in addition to their social subjects work. These “Isotype Charts” are part of a 16 diagram series that explain the chemistry, manufacture and use of plastics, with an emphasis on their application in the building industries. They appeared in the 1955 book entitled Plastics and Building.

Isotype Institute work was not always focused on driving towards changemaking. In examples like this one, their focus was on explaining existing conditions within industries, what we would call the “today” picture without any particular reference or speculation about the “tomorrow” picture.

Today, Humantific would consider this to be part of the Yin without the Yang component of changemaking. Pictures of “today” are not only helpful in constructing collective understanding of existing conditions, they are also great jumping off points for cocreating futures.

We might point out that Isotype Institute was not just making sense of data-sets and information. They were looking at and deciphering many complex phenomena taking place in the field of focus, much of it rather abstract, including processes, chemical compositions and various applications. They were using skills which can be referred to as information design, but they were not just designers of information. They could make sense of any subject regardless of its state. From the Humantific perspective, they were early professional sensemakers. Their professional sensemaking often informed and accelerated the everyday sensemaking of others operating in organizational settings and in the public realm.

The output of Isotype Institute is immensely impressive and still highly influential today.

More on Isotype Institute

More on Otto Neurath, Gerd Antz & Maria Neurath

Note: For those interested in the finer points of Information Design history we will point out three additional details: 1. Design was not a word that was used within Isotype Institute. 2. Isotype images were not made by individuals but rather by a collaborative effort, within which the ‘Transformer” played a significant role acting as Mediator, Organizer, Shaper between the information research and the graphic form. 3. Otto Neurath died in 1945 at the age of 63. Some see significant differences in images acredited to Isotype made after this date.

Image Source: Plastic and Building, 1955, by E.F. Mactaggart and H.H. Chambers. Diagrams designed by the Isotype Institute. Humantific Collection, New York.

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Consultants Kill Innovation? Huh?

We could not help but notice the peculiar article in Fast Company’s online Design section posted on January 9, written by Jens Martin Skibsted and Rasmus Bech Hansen provocatively titled: Do Innovation Consultants Kill Innovation?

In the spirit of keeping things simple and straightforward: What a load of crap!

To state the obvious in a slightly longer way: What a fascinating, out of touch, grope in the dark that has little to do with the current state of what is going on around innovation capacity building today.

Some good news…

Savvy organizational leaders already know that posting junk provocations online is a great technique for magazines to generate fleeting web traffic and a lousy technique for building innovation capacity in organizations. As entertaining as it might be, let’s not get expertise in the former confused with expertise in the latter.

Some not-so-good news….

In the real world outside of Fast Companyville, the old marketing quackery approach of suggesting that having no knowledge, no tools and no skills can be sold as the next new thing has been dead for at least ten years. Unless you are also ready to buy the Brooklyn Bridge it is unlikely that you would get much from the “Kill” innovation article. Fast Company seems to be adrift in nonsense bubbles from bygone eras.

Speaking of innovation: When was the last time that Fast Company published anything even remotely relevant to the actual current states of design and innovation today?

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Elizabeth Pastor Speaks at IESE

Humantific CoFounder, Elizabeth Pastor will give a talk on SenseMaking for ChangeMaking at the IESE Graduate Business School in New York City on February 2 as part of their Alumni Continuous Education Program. Elizabeth will talk about her work with leaders seeking to drive change in organizations and in societies.  There is rapidly arising awareness among organizational leaders that SenseMaking has become the fuel for ChangeMaking in the 21st century.

Elizabeth Pastor, “SenseMaking for ChangeMaking”
165 West 57th Street
Thursday, February 2, 2012 at 6:30 pm

Registration is open to the public.
Space is limited.

Non IESE Alumni: Register Here
IESE Alumni:
Register Here

For more information, email IESEAlumniCommunity(at)iese(dot)edu

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Occupy Reimagining Design

Humantific CoFounder, GK VanPatter was recently interviewed by Wycliffe Radum of Aalto University Design Factory in Finland.

Wycliffe Radum: In the first CEB [Future of Innovation] conference in Helsinki, in September 2009, you challenged Aalto University’s designers to reach into the realm of organizational innovation by designing strategies and systems rather than products and services. Two years have passed since the conference and you have visited Aalto University a few times during this period. Do you perceive that Aalto University has risen up to the challenge? Has there been a noticeable shift towards the desired organizational changes?

Garry K. VanPatter: “Hello Wycliffe: Happy to do this with you…Yes, I do well remember speaking at that 2009 Future of Innovation Conference in Helsinki. I met many terrific people there doing interesting work including some Alto leadership folks who were working on the university combine initiative at that time. It seemed then like an ambitious undertaking. I do recall that several Aalto leaders were interested in the NextDesign Geographies Framework of Design 1,2,3,4 in addition to what Humantific does……”

“At that 2009 conference I did talk about the fact that around the world many graduate design schools have imported the American orientation that the furthest reach of design thinking is product and service creation, what we call Design 2. It was in 2003 when we started pointing out that leading practices had already moved beyond that picture. I repeated that message at the 2009 Helsinki conference. Not everyone welcomes this perspective as many remain involved in the Design 2 business. Many still see Design 2 as a nice tidy, manageable in-the- box future for design. This view was popular in the new business press for a considerable time and subscribed to willingly by numerous high profile design school leaders in the US. We have never agreed to surrender to such a limited perspective of possibilities for design.”

“I am not the officially designated creator of difficult questions for Aalto leadership. I’m sure leaders in the local community there are quite capable of doing so.”

See more on the Alto University Design Factory blog or inside the white paper.

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Happy Everything Everyone!

Happy Everything Everyone! See you in 2012!

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Visual SenseMaking Glimpse Rocks!

Humantific CoFounder, Elizabeth Pastor taught a Visual SenseMaking Workshop at Istituto Europeo di Design in Madrid on November 22. Open to the public and co-sponsored with IED’s Masters of Design and Innovation Program, this Glimpse session was designed to be a quick introduction to the subject of Humantific’s Visual SenseMaking. The session, which was sold out, focused on how it differs from other visual thinking approaches and techniques, and how it applies to real world creative problem solving. Through several lessons and exercises, the participants learned:

  • To develop their own toolkit to communicate ideas visually
  • Techniques to build your visual vocabulary and construct visual models
  • Basic frameworks for visual modeling applied to specific scenarios

Stay tuned for news about more Glimpse sessions in New York and San Francisco!

Interested in Future Workshops?
Humantific conducts cross-disciplinary innovation skill-building on an ongoing basis with organizations globally. If you would like to consider bringing Humantific to your organization to help with your innovation skill-building and strategic thinking for leaders, contact us: engage (at) humantific (dot) com

See more:
Humantific’s Visual SenseMaking Workshops
Humantific at the BBC
Humantific Strategy Session

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Acknowledging The Great Divide

We were delighted to see President Obama touch on a theme that is near and dear to Humantific in his address to the nation last night from Osawatomie, Kansas. That theme, the continuing existence of what is being framed today as “The Great Divide,” seems to be re-arriving in mainstream consciousness in the United States.

For us it has been and is the central theme of an ongoing project that we have been privileged to participate in: the ground-breaking, social sensemaking book series entitled The Measure of America. Authored by Kristen Lewis and Sarah Burd-Sharps, The Measure of America began in 2008 as a book series but soon became a significant social change movement. The series has had a tremendous impact on bringing clarity to many dimensions of The Great Divide discussions. The 2010-2011 edition: The Measure of America 2010-2011: Mapping Risks and Resilience reveals how Americans stack up in health, education, and income.

Of course, many of us will recognize that the topic of inequality is not a particularly new one for this country. It is just that many of the issues remain largely outside mainstream media coverage and unresolved. The Measure of America series has been instrumental in changing that picture. All of a sudden, in 2011, everyone seems to be interested in subject of The Great Divide! Woooooo Hoooooo!

Of course understanding the “Divide” and acknowledging that it exists is not the same as repairing it. We remain optimistic that growing acknowledgement and broader discussion of The Great Divide will go a long way towards realizing much needed societal change.

See more from The Measure of America series:

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Humantific at Telefonica Madrid

Last week, Humantific’s Elizabeth Pastor was rocking away in Madrid teaching two back-to-back workshops at Telefonica. As part of an introduction to Humantific’s Complexity Navigation Program, Elizabeth taught A Glimpse into Visual SenseMaking and A Glimpse into Upstream Challenge Framing. Both sessions are designed to introduce cross-disciplinary skills useful to organizational leaders who are faced with challenges beyond product and service creation presumptions.

During the Visual SenseMaking workshop, participants learned the benefit of using visual models to bring clarity to complicated business ideas. Each person created their own visual toolkit and learned basic visual sensemaking skills.

The afternoon session was focused on Upstream Challenge Framing, a skill in high demand today as organizational leaders are increasingly tasked with tackling highly complex challenges in their institutions and communities.

Humantific’s Complexity Navigation Program focuses on a synthesized set of concrete skills that leaders can put into practice in their organizations and in societies.

Stay tuned for news about more Glimpse sessions in New York and San Francisco!

See more here:

Visual SenseMaking For Leaders
CoCreation / Sustainabilities FlipSide
CoCreating Strategy

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Visual SenseMaking Glimpse in Madrid!

Elizabeth Pastor will be teaching a Glimpse into Visual SenseMaking in Madrid, Spain
on November 22! Open to the public and free!

This workshop is for you if:

  • You are curious about Visual SenseMaking but not sure what it actually is.
  • You have been disappointed with doodling-oriented approaches to visual thinking.
  • You are looking for a way to help your team build a shared understanding of complex situations.

Click here for more information!

THIS SESSION IN MADRID HAS SOLD OUT!

To get on the waitlist for future Glimpse sessions in New York, San Francisco, and Madrid, send an email to programs (at) humantific (dot) com

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