HUMANTIFIC SEARCH RESULTS

22
Nov

Making Sense of Service Design

img_5297-1-300x300

Service Design Thinking: Confusion or Clarity?

Humantific CoFounder GK VanPatter has published another post in his popular ongoing “Making Sense Series.”

“Clarity or lack there-of is something that is often difficult to talk about in the design / design thinking community. Not everyone in the community of design communities is up for clarity. Lack of clarity often leads to a confused public. At the moment, mountains of confusion around the subject of design and design thinking exist publicly.”

“Contributing to the confusion we recently noted the UK Government’s launch of its “Design Principles”.

It is really none of our business but from a methods perspective, there seems to be some confused logic there.

Some enlightened person in the UK might ask:

Are these meant to be Digital Service Design Principles, Service Design Principles or Design Principles?

How did you get from “Design Principles” to “Don’t make assumptions” and “make things open” to “Service design starts with identifying user needs.”

Who said anything about presuming, predetermining that the challenges are service related?

This is an assumption often seen in service design logic.”

linkedincover_servicedesign

Read the full post on LinkedIn here:

 

Related:

Making Sense of Design Thinking & Agile Method

Making Sense of “Why Design Thinking Will Fail.”

Building Strategic Innovation Lab Capabilities

Enabling Organizational Ambidexterity

26
Sep

Design Learning Imperative

photo1

We appreciated the on-target blog post by Daniel Araya and Heather McGowan citing the need for broader recognition of a Design Learning Imperative.

Araya and McGowan touch on and recognize many themes well know in the organizational culture building business including: continuous change, adaptability, agility, problem finding, problem framing, innovation, opportunities, and design learning.

“The truth is that we can no longer afford to focus on graduating learners armed only with predetermined skills and (already existing) knowledge. The workforce is becoming far too global, too digital, and increasingly too self-employed. We must instead refocus on cultivating creativity, to include not only problem solving, but also problem finding and problem framing. Students and learners need experience with exploration, discovery, re-orientation, and most importantly, design thinking.

Evidently not so well known by the authors is the tricky part of design thinking methodology realities today. The attributes described by Araya and McGowan are those not of downstream situational design thinking methods where the vast majority of the graduate design schools remain focused, but rather of upstream meta design thinking methods where a still relatively small community of practices, some of which have executive skill-building academies themselves exist.

The starting points for upstream and downstream methods are quite different.

We could not agree more that challenge framing is extremely important but the fact is that teaching proactive upstream problem framing in the context of complex fuzzy challenges still remains relatively rare in the graduate design schools. Don’t ask the graduate design schools but the downstream situational methods have challenge type and solution type assumptions baked within. Upstream methods begin with no preconceived challenge or solution paths.

We certainly agree with Araya’s and McGowan’s observation: “Navigating this terrain requires adaptation and re-orientation.” This includes graduate design education itself.

Related Reading:

Making Sense of Design Thinking & “Agile” Method

Making Sense of “Why Design Thinking Will Fail”

NextDesign Futures Library

When [Old Design Thinking] LOVE is Not Enough

 

 

03
Aug

Making Sense of Design Thinking

IMG_5297 (1)

Making Sense of Design Thinking & “Agile” Method

Humantific CoFounder GK VanPatter just published another post in his popular ongoing “Making Sense Series.”

“Many organizational leaders have become a tad confused as various parties pitch methods in a competitive marketplace that now includes the graduate business schools and graduate design schools seeking to reposition themselves as innovation advisory consultancies..:-)”

“In this brief post, with an objective towards advocating clarity, we share how, from a practice based methods perspective, Humantific differentiates between Design Thinking methods, Product/Service/Experience Design Thinking methods and Agile methods. While they all add value, they each add different forms of value applicable to different contexts.

AAEAAQAAAAAAAAfRAAAAJDg2ZGMzNjRjLTg2ZjUtNGIwNi04Mjg5LTBiNWJlZjZjZGU4OA-1

Read the post on LinkedIn here:

Related:

Making Sense of “Why Design Thinking Will Fail.”

Building Strategic Innovation Lab Capabilities

Enabling Organizational Ambidexterity

22
Jun

Elena Pastor Keynotes in Taiwan

Screen Shot 2016-06-22 at 4.34.15 PM copy

Humantific’s Elena Pastor will be the opening day keynote speaker at the 2016 International Conference on Emerging Technology & Services in Taiwan tomorrow June 23. Elena will present SenseMaking for ChangeMaking and share a window into how Humantific works with organizationl leaders making sense of complexity and driving change in their organizations.

While in Taiwan Elena will also be participating in a round table discussion and conducting an interview with CommonWealth Magazine. Rock on Elena!

 

Related:

Humantific: Clarity: The Next Design Thinking Evolution

Humantific: Building Strategic Innovation Lab Capabilities

Humantific: Making Sense of Strategic Design Practice 

 

 

28
Apr

E. Pastor Keynotes Design Intelligence

Screen Shot 2016-04-28 at 11.37.56 AM

“How Can Design Intelligence Open Our Mind & Help Us Explore What’s Next?”

Humantific CoFounder Elizabeth Pastor will be keynote speaker at Parsons Design Intelligence / Future of Work conference on Saturday April 30, 2016 in New York City.

“The Design Intelligence Conference will be held on April 30, 2016 at The New School and will feature a panel discussion, keynote, skill-based workshops, and networking opportunities for both New School students and the greater design community.

This year’s conference will be driven by questions related to The Future of Work. Through this immersive day-long experience we will explore this theme from various perspectives and sectors and through the course of the day have the opportunity to talk about design in the context of new design firms, new models and new work.”

 

23
Jan

ReAppreciating The Eames Office

EamesGoodtoGo

What are the Boundaries of Design?

What is the Purpose of Design?

We could not help but notice that these questions can be seen often arising and rearising today in various online discussion groups. We also noticed that many of the thousands of folks now participating in the various “Design Thinking’ discussion groups on LinkedIn and elsewhere often have no experience of design school education settings and thus often have little or no understanding of design history, in all of its useful imperfections..:-)

Continue Reading..

15
Jan

Harvard Downstreams Design Thinking?

IMG_5297 (1)

 

 

 

 

 

 

 

 

 

Humantific CoFounder GK VanPatter has published another post in his popular ongoing “Making Sense Series.

“We were delighted last week to see Harvard Business School doing a heads-up in the direction of the already existing design thinking leadership movement! Ten + years after it began that is real and long awaited progress! Wooooo Hooooo!

Rather slow to recognize the business communities significant interest in next generation design thinking capacity building Harvard Business School announced that it has awakened to the opportunity and will be in 2016 formally jumping into the design thinking education business.

“Harvard Business School is emphasising design thinking as one of its big focus areas for leadership teaching in the days ahead.”

Being strategic design practitioners involved in the innovation leadership skill-building and innovation methodology communities for many years we were particularly interested to see what Harvard has in mind…:-)”Continue Reading..

11
Jan

DATA2GO.NYC Deadline Extension!

D2G_DeadlineExtension

DATA2GO.NYC Data Visualization Challenge has extended its deadline to the end of January!

DATA2GO.NYC is inviting visualizers, data lovers, changemakers and designers to create an informative and beautiful visualization(s) that helps illuminate strengths or challenges in NYC neighborhoods using unique data made available throughDATA2GO.NYC. A very incredible tool!

Continue Reading..

07
Jan

Happy 2016!

 

We look forward to working with our many existing clients as well as new ones in 2016!

Continue Reading..

06
Jan

Making Sense of Ambidexterity

IMG_5297 (1)

 10 Key Real World Enabling Factors

Humantific CoFounder GK VanPatter has published another post in his popular ongoing “Making Sense Series”.

“We are delighted to be updating our Complexity Navigation Workbook to include more ambidexterity related materials.

Graduates of Humantific Academy programs will know that central to how we do what we do is the practical operationalizing of ambidexterity in organizational contexts.

Continue Reading..